C. Paul Hooker
Owner / President

Paul Hooker has been involved with ServiceMaster for 30 years. His journey with ServiceMaster began in the spring of 1977 at Dorchester General Hospital, working as the Director of Environmental Services. From there he continued his career working as Master Coordinator of Environmental Services at several different hospitals in the United States. After 11 years of dedicated service in hospitals Paul decided to move up in the ServiceMaster arena. In 1988 Paul and his wife, Linda purchased a franchise in Salisbury, Maryland. Since 1988 Paul and Linda have expanded their company.

They started by serving Wicomico County and now in 2008 they serve over 6 counties on the Eastern Shore. Before beginning his career with ServiceMaster Paul had many other accomplishments. In 1961 thru 1963 he was stationed in Fort Richardson, Alaska serving the army as a Public Information Officer, also known as a PIO. While serving as a PIO in the Army he was awarded the Department of Defense Award and the Department of the Army award several times. After serving in the U.S. Army Paul started a new career with the IBM Company as a coordinator for Sales and engineering. During his 9 year career with IBM he was awarded the Administrator of the Year award. In addition to his past accomplishments Paul has also been certified with the Institute of Inspection Cleaning and Restoration Certification also known as IICRC, for 15 years. His certifications include Journeyman water, fire, textile, and Applied Structural drying. He is also certified by the Indoor Air Quality Association also known as IAQA, as a Mold Supervisor.

On a personal note Paul has been a part of the Lions club for 15 years, a dedicated member of Cross Pointe Church of the Nazarene for 5 years, an annual supporter of the Diabetes Walk of America for 4 years, a member of the local Chamber of Commerce for 10 years, and a member of Ducks Unlimited of the Eastern Shore for 5 years. Paul is also a father of 4 grown children and a Grandfather to 3 grandchildren. In the future Paul hopes to retire and pass on ServiceMaster to his much involved children David and Lauren.

E-mail: paul@servicemasterofsalisbury.com

Linda Hooker
Owner / Vice-President

Linda Hooker has been an important part of ServiceMaster for 20 years. Her journey with ServiceMaster started in the spring of 1977. Linda was working as a Registered Nurse, also known as an RN at Dorchester General Hospital in Cambridge, not far from where she grew up in Hooper Island. While working as the head nurse on the first floor Linda met her husband Paul of now 30 years, the Director of Environmental Services, Paul. Fifteen months after they met they were married and Paul was transferred to several different hospitals to continue his career with ServiceMaster. When Paul decided to buy his first franchise in 1988 Linda then became the gears of the machine that is now a growing business.

Linda has also been a part of the Festival of Trees for over 10 years, a member of the local Chamber of Commerce for 10 years, and a dedicated member of Cross Pointe Church of the Nazarene's women's ministries and choir for 5 years. Some of Linda's hobbies include decorating, raising orchids, gardening and knitting. Linda is also a proud mother of two grown children, Lauren and David. In the future Linda looks forward to continuing her career with ServiceMaster.

E-mail: Linda@servicemasterofsalisbury.com

David Hooker
Water Damage Production Manager

David has been involved with ServiceMaster in one way or another since its inception. He was raised and grew up along with the company, being 5 years old when Paul and Linda took ownership of the Salisbury franchise. He spent many hours after school and during the summer folding rags, washing trucks, and cutting grass. David started going out on the carpet trucks part time when he was 15 years old. David graduated from James M. Bennett High School in 2001. During his high school years he worked off and on at ServiceMaster but also worked at a local hardware store where he learned about general construction, flooring and plumbing. After graduation David opted to start working at Service Master full time as a Carpet/Water Damage Technician and going to IICRC training for his certifications. David has now been working full time with the company for 6+ years and is the current Production Manager for the Water Damage Division. He has also completed his IICRC Journeyman's Water Restorer training which includes:

Water Damage Restoration Technician Certification

Carpet Repair & Reinstallation

Carpet Cleaning Technician Certification

Applied Microbial Remediation

Journeyman Water Restorer

David enjoys his job because he feels like he is making a difference helping people when they are distraught over the damage and uncertainty that comes with a major water damage in their home. Not only does he take pride in his job but he takes pride in the fact that he has a helping hand in restoring a homeowner's peace of mind.

In his free time David enjoys being in the outdoors. His hobbies include hunting, fishing, and taking Riley swimming, kayaking, and shooting sporting clays. David also is the coach for his church softball team. His future plans are to take the necessary training to achieve the top rank in IICRC water restoration education, Master Restorer.

E-mail: david@servicemasterofsalisbury.com

Lauren Hooker
Fire Damage / Pack-out Services Production Manager

Lauren Hooker has been involved with ServiceMaster since I can remember. I have many memories as a young child coming to ServiceMaster and helping the crews do whatever they needed me to do, even if it was their chores. I am 22 years old now and really began to become interested with the company when I was 15. When I attended High School I was very involved in marketing and the DECA program. This triggered my interests in Marketing and Business. During my junior and senior year of high school I began a program known as; Marketing Work Co-Op. Marketing Work Co-Op is a program designed to give students a jump start on their desired career. This allowed me to begin my career with ServiceMaster, marketing to the local agents and adjusters. After I graduated high school I was offered a position as the Fire Production Manager. Now almost 5 years later I am still the Fire Production Manager and I love every minute of it.

One of the best aspects of my career is being able to help people in our communities regain, restore and keep peace of mind after a fire or smoke loss has invaded their homes. To further my knowledge I am certified by the Institute of Inspection Cleaning and Restoration Certification. In this program I have completed the following certifications; Upholstery and Fabric Cleaning, Journeyman Fire and Smoke Restorer, Odor control, and Fire and Smoke Restoration. I am scheduled to complete 2 more courses; Carpet Cleaning and Health and Safety this will give me the highest achievement through IICRC; Master Fire and Smoke Restorer.

In addition to the above certifications I am also starting continuing education program at Wor Wic Community College in April of 2008. I will be studying communication, supervision, leadership and professional business skills, this certification will take 3 years to complete. On a lighter note, I enjoy horseback riding and spending time with my Pomeranian, Monet. Some of my hobbies include, gardening with my mother, interior decorating, and cooking. I have been involved in Walk for Diabetes, Festival of Trees supporting the March of Dimes and Relay for life supporting Cancer. I am also a member of Cross Pointe Church of the Nazarene and head of communications on the Women's Ministry committee. I take great pride in my career with ServiceMaster everyday is a new learning experience and that's why I chose this career.

E-mail: Lauren@servicemasterofsalisbury.com